At TJF Ecoenergy Solutions we respect your privacy and appreciate the trust you place in us. In this Privacy Policy we explain who we are, for what purposes we may use your data, how we treat them, who we share them with, how long we keep them, and how to contact us and exercise their rights.

Your data will be processed by TJF Ecoenergy Solutions LDA, legal person number, 510670470, with headquarters in Praceta Helena Vieira da Silva, 165, 4450-329 Matosinhos – Leça da Palmeira, hereinafter “TJF Ecoenergy”. This company is responsible for the processing of personal data within the meaning of the General Regulation on Data Protection.

For questions related to the processing of your personal data you should contact us through the following means:

Phone: 223 25 25 23
Address: Praceta Helena Vieira da Silva, 165, 4450-329 Matosinhos – Leça da Palmeira
Email: support@tjfeconergy.pt

 

Why do we need your information?

TJF Ecoenergy will treat your personal data for the following purposes:

 

1.Customer Management

TJF Ecoenergy is dedicated to the provision of energy management services, assets and specialized technical consultancy in the area of buildings and sustainability.

The processing of your data is necessary for the provision of services to be celebrated between you and TJF Ecoenergy, or for the performance of pre-contractual procedures at his request. Your data will be kept for the period necessary for the provision of services, respective billing and compliance with legal obligations.

 

2.Marketing

TJF Ecoenergy may process your data to send you information about its services, as well as relevant information related to promotional campaigns and newsletters related to our energy management services, assets and specialized technical consultancy in the area of buildings and sustainability.

Data will be made only with your consent, provided through the form. If you agree, you will receive marketing communications via email and SMS.

TJF Ecoenergy may also share your data with third parties that manage social networks, such as Facebook and Linkedin for the purpose of conducting marketing campaigns through social networks. Consent to the processing of personal data for the purposes of direct marketing may be revoked at any time.

Your data will be kept for this purpose for the period necessary to provide the services.

 

3.Recruitment

Will my information be shared with others?

Your personal information may be disclosed:

• Under TJF Ecoenergy.

Your data will be processed within the European Union.

 

4.What are my rights?

At any time, you can ask us:

• Access to the information we have about you;
• Rectification of information if it is incorrect or incomplete;
• To erase or limit the processing of your personal data;
• If the treatment depends on your consent or agreement and is done by automated means, you have the right to send the personal data previously provided, in a structured, commonly used and in a computer readable format;
• To oppose treatment, with the limitations resulting from the legislation in force;
• Submit a complaint to a supervisory authority.

Your requests will be treated with special care so that we can ensure the effectiveness of your rights. You may be asked to prove your identity so as to ensure that the personal data are shared only with your cardholder.

You should be aware that in certain cases (eg due to legal requirements) your request may not be met immediately.

In any case, you will be informed of the measures taken to that effect within a maximum of one month from the date on which the request is made.

 

5.Right of access

The holder of the personal data has the right to obtain from TJF Ecoenergy the confirmation that the data concerning him or her are processed and, if applicable, to access their personal data and access the information provided by law.

 

6.Right of rectification

The holder of the personal data has the right to obtain from TJF Ecoenergy, without undue delay, rectification of inaccurate or incomplete data concerning him. You can exercise your rights through the email: support@tjfecoenergy.pt.

 

7. Right to erase data (“right to be forgotten”)

The holder of the personal data has the right to ask TJF Ecoenergy to delete his data without undue delay and the TJF Ecoenergy has the obligation to erase the personal data when it applies in particular for one of the following reasons:

a) Personal data are no longer necessary for the purpose for which they were collected or processed;

b) The holder has withdrawn his / her consent for the processing of data (in cases where treatment is based on consent) and there is no other basis for such treatment;

c) The proprietor opposes the treatment and there are no prevailing legitimate interests justifying the treatment; You can exercise your rights through the email: support@tjfecoenergy.pt.

 

8.Right to limitation of treatment.

The holder of the data has the right to obtain from TJF Ecoenergy the limitation of the treatment if one of the following applies in particular:

a) To contest the accuracy of personal data, for a period that allows TJF Ecoenergy to verify its accuracy;

b) The processing of data is lawful and the holder of the data opposes the deletion of their personal data and request, on the other hand, the limitation of its use;

c)TJF Ecoenergy does not need personal data for treatment purposes, but such data are required by the holder for the purposes of declaration, exercise or defense of a right in a judicial process;

d) If it is opposed to treatment, until it is found that the legitimate grounds of the controller prevail over those of the data subject.

You can exercise your rights through the email: support@tjfecoenergy.pt.

 

9.Right of portability of data

If processing depends on the consent of the data subject and such consent has been provided by automated means, the data subject has the right to receive the personal data concerning him and which he has provided to TJF Ecoenergy in a structured, and automatic reading.

 

10. Right of opposition

1) In cases where the processing of data is carried out for the purpose of the legitimate interests pursued by TJF Ecoenergy or

2) The processing of data is carried out for the purposes of direct marketing or

3) Definition of profiles, the data subject can also, at any time, oppose the processing of their personal data.

You can exercise your rights through the email: support@tjfecoenergy.pt.

 

11. Can I revoke my consent later?

If consent is legally required for the processing of personal data, the data subject has the right to withdraw consent at any time, although that right does not compromise the lawfulness of the treatment made on the basis of the consent previously given nor the subsequent processing of the same data , based on another legal basis, such as compliance with the contract or legal obligation to which TJF Ecoenergy is subject.

If you wish to withdraw your consent, you can contact us by letter, telephone or by email at support@tjfecoenergy.pt.

 

12.Do you have any questions?

If you have any questions regarding the processing of your personal data, or if you wish to exercise any of your rights, please contact us:

• By phone: 223 25 25 23
• By email: support@tjfecoenergy.pt. From time to time, TJF Ecoenergy will update this Privacy Policy.

We urge you to periodically review this document to stay current.